While the main goal of search engine optimisation is undoubtedly to generate visitors from within a target market, one of the often overlooked side effects is the positive impact that a high ranking website can have on your company branding.
 
According to the Chartered Institute of Marketing, a brand is “The set of physical attributes of a product or service, together with the beliefs and expectations surrounding it - a unique combination which the name or logo of the product or service should evoke in the mind of the audience”
 
Meaning that everything a business does contributes to the way a person views its brand and the connotations this has. Businesses are realising that being seen at the top of Google can have a very positive impact on the mindset of a surfer, and almost as if it is a vote of confidence, coming at the top of Google gives a company an instant authority.
 
If I search for “Nike running shoes” and Google, the biggest search engine (AND the search engine that I trust) thinks you are the best place to buy Nike running shoes then you must be doing something right. Even if I am already thinking of making a purchase elsewhere, seeing your site listed amongst the top results will leave an impression.
 
Not only are you more likely to take a share of the searches, but your brand will be seen by members of your target market and find itself placed into their memory. Just like traditional advertising often centring around advert repetition - trying to become memorable by presenting a message over and over again - search engine marketing can help in the same way. With constant appearances at the top of the search results for a whole range of keywords related to your industry, you should soon see a positive impact on not only your traffic, but also your perceived clout.
 
What should you do?
 
Often there may be nothing to do, as this is a by-product of having a well optimised, high ranking site. If however you want to make sure you get the maximum brand value that you can from the search engines there are a few things you could consider.
 
The first is your keywords. While you should already be targeting the terms that generate good enquiries/sales, what about the terms that will help improve your brand image? If a lot of people searched for “best shoe shop” or “environmentally friendly building supplier” then wouldn’t you want your shoe shop or DIY store to show here?
 
You could also address the call to action that people see in the search results. Your page title, meta description and URL should all contain your keywords but how about putting a message in there that meets your brand objectives? If you want to differentiate your company in a certain way then this may be how you reach those searchers that would be swayed by this characteristic.
 
Of course, the most important thing is to have the skills of experienced search engine optimisation professionals. All the branding benefit in the world will casually pass you by if your website fails to show at the top of Google, Yahoo! and Bing. If SEO isn’t your strong point then that’s where we step in…

Google has recently filed for a patent where part of the ranking calculation is made up by the click through rate of web pages that have previously been listed for that search. See here for in-depth details.

This means that if your site appears on the first page for "cheap MP3 players" below Amazon.co.uk but receives a higher rate of clicks for that keyword then there is a chance your site could start showing above theirs.

Search engine optimisation and in-bound link building could now only the first half of the battle when it comes to winning the search engine war. If people aren't clicking your listing then you may start slipping back down the results.

How do you combat this? Strong calls to action.

The search results show three things that you have control over: your page title, your meta description and your URL. Make them really work for you.

Page title - Along with making sure your main keywords are in here try adding a sales message that will help people click through, e.g. "Cheap MP3 Players. Huge selection of low price MP3 players."

Meta Description – This is where you should see a big difference. In the meta description you have up to 160 displayed characters, so can create a couple of really strong sentences that will entice searchers towards your site. Make sure you include the keywords a couple of times too. e.g. "Cheap MP3 players. Full range of MP3 players from iPods to Zens. Cheapest price guarantee plus FREE shipping."

URL - If you have search engine friendly URLs then make sure the keywords show, as this increases click through rates. e.g. www.example.com/cheap-mp3-players

This just goes to show that you never know what's next in the world of search engine marketing. Many search engine optimisation companies and webmasters have ignored meta desciptions for years, writing them off as 'old-hat' and of no real value. With this update though, spending time on your meta data will once again be a fundamental part of online marketing.

Some search engine marketers are already reporting changes in the ranking of their sites since the recent Google update, with many suspecting historic click through rates already playing a part.

The number of companies that invest in online marketing is growing by the day, and the amount they spend is growing by the minute. Investment in activities like search engine marketing, pay per click advertising, and social media marketing is now really starting to take money away from the more traditional, offline marketing campaigns. A new study from Forrester Research shows just how large this marketing budget shift will be.

Looking at companies in the US, Forrester expects the amount of money spent on internet marketing activity to increase from the $23 billion that was spent last year, to almost $55 billion in 2014. This extra money is, for the most part, being taken from the more traditional marketing avenues, like print advertising and direct mail.

60% of the companies interviewed by Forrester stated that to fund further ventures into the digital world they would be "shifting money away from traditional marketing." Only 14% of respondents said they would be increasing spend for online marketing as well as offline forms of marketing.

Direct mail is the traditional marketing method that will be hit the hardest over the next five years. 40% of companies said that they will be decreasing the amount spent here to fund further online activity. If the companies interviewed are representative of US businesses as a whole then print media will also feel a very real change. Owners of newspapers can expect a 35% reduction in advertising spend and magazine publishers will see client budgets drop by 28%.

With internet marketing proving itself more cost effective and easier to measure than traditional marketing campaigns, companies have been making the transition for years. This research shows that these changes are starting to accelerate, even though it is something that has been predicted by experts within the online marketing world for a while. Last month the Society of Digital Agencies released a report that showed how more than 87% of advertising agencies and 73% of digital marketing agencies have started moving their own marketing budgets from offline to online. If we’re all now doing this, then shouldn’t you be too?

A piece of recent news from the online marketing world, which largely escaped the mainstream media, was the announced demise of GeoCities.

If you ever surfed the web in the late 90’s or early 00’s then you’ll be familiar with GeoCities.com. The site started way back in the mid-nineties, offering amateur webmasters the chance to create their own homepages for free. People took up the offer in droves and the site soon had a lot of traffic, with thousands of new GeoCities subdomains starting up each week. By 1999 (the height of the dot com boom) it was worth $3.57 billion according to Yahoo!, as that’s what they paid to acquire it.

Unfortunately, since then Yahoo! has failed to make a profit from GeoCities. Despite it still enjoying high user levels and considerable traffic (an estimated 177 million users in 2008!) Yahoo! decided that it just couldn’t compete with new social media sites like Facebook, and decided that it will close GeoCities down.

This decision will be felt by owners of other websites that offer users something for free. The big problem with many popular sites is just how to turn their large visitor numbers into revenue, i.e. how do you monetize a site where people only come because you give something away for free?

That’s a discussion to have at another time, as there’s another reason, besides nostalgia, why we decided to highlight this topic on an online marketing blog. Looking behind the headlines, the closure of GeoCities could have serious implications on the search engine optimisation of many websites.

Some of the sites on GeoCities are almost 15 years old. They contain some of the oldest content on the web AND some of the oldest links on the web. Consider the value in some of these links, coming from trusted, established sites and having been in place for years. These are often the exact types of links that companies seek to boost their search engine rankings, and the types of links that hold many websites on the first page of Google. Once GeoCities gets taken down it could have quite an effect on the ranking of a lot of websites.

If your site has quite a few in-bound links from Geocities sites then you may soon find that your search engine rankings start to slip.

Find out how at risk you are by going to Yahoo.co.uk typing “linkdomain:YourURL” into the search box, i.e. linkdomain:libertymarketing.co.uk. The results will show all the links pointing to your site and you’ll be able to see if any of these are from GeoCities sites.

If you want to ensure your site still ranks highly, or generally want to improve search engine rankings, then it is important that you start to use link building techniques. The more relevant, varied in-bound links that point to your site, the more Google will trust you, and the more likely you are to appear on the first page results for keywords.

If you want to improve your click through rate (the frequency with which people click on your Google Pay Per Click adverts) then you should consider Dynamic Keyword Insertion, using this syntax: {keyword: }

The idea behind Dynamic Keyword Insertion is simple. When keywords in a search term appear in the heading or body of an AdWords advert they appear in bold. Bold adverts attract more attention so people are more likely to click on them. As are adverts that contain the exact keywords that a person is searching for. Wouldn’t it be great then if every pay per click advert contained the exact keywords being searched for in bold? They can…

Instead of creating hundreds of separate adverts for every synonym and plural of a keyword, try using Dynamic Keyword Insertion. Group keywords up and place the syntax in the heading. This makes Google automatically use the searched keywords as the title of your advert, improving the likelihood of the searcher clicking on your advert and visiting your website.

Make sure you only use this for keywords grouped together and ones that share the same landing page on your site. Otherwise you run the risk of sending searchers to pages that aren’t relevant, which they’ll just click away from, wasting your budget.

Using Dynamic Keyword Insertion also improves your AdWords Quality Score. As one of the determining factors in calculating Quality Score is the click through rate (CTR) of an advert, the use of the Dynamic Keyword Insertion syntax will lead to better positioning of your ads without you increasing your spend on each click.

Advanced Dynamic Keyword Insertion techniques:

You’ll notice a gap in the syntax {keyword: }. This is for you to place a default heading, to be shown should the search term be longer than the 25 character limit. The full syntax should therefore look something like {keyword: Default Keyword Here}

Capitalising the K and the W will make all keywords displayed begin with a capital letter, another factor in high click through rates: {KeyWord: Default Keyword Here}

Try using the syntax within either lines of the advert body copy instead of, or as well as, the heading.

Before deciding to roll it out to the rest of your ads, or deciding to cancel the experiment, remember the golden rule – measure the results.

SEO (search engine optimisation) has become a mainstream marketing practice used by businesses large and small, all over the globe. Most companies recognise that to take advantage of the keyword searches within their markets they need to outsource their SEO to a specialist online marketing agency. What a lot of these businesses aren’t aware of is that there are two different types of search engine optimiser: white-hat (ethical) and black-hat (unethical). Choosing a black-hat SEO could mean techniques are used that go directly against what the search engines favour.

If black-hat is bad, then why does it exist?

There are two main reasons why SEO’s aren’t all using white-hat, best practices techniques to improve client rankings:

1. Black-hat SEO can work. It can bring in quick results but the downside is it opens your site up to long-term risk. If you have agreed to pay a search engine optimisation to get you to the top of Google then white-hat techniques can take months, whereas using some unethical tricks they could have you there a lot quicker. The problem you’ll face is that once Google spots that these methods have been used to manipulate the search results you will soon find your website has been penalised or even dropped from the index altogether, resulting in plummeting traffic levels.

2. Black-hat SEO is easy. A lot of research is needed to stay ahead in search engine marketing. At Liberty we spend tens of hours each month and thousands of pounds each year on researching and testing the latest techniques. For many companies this isn’t an option, so they choose to stick to old black-hat techniques that they know inside out.

What black-hat techniques should you look out for?

The most common types on unethical optimisation include keyword stuffing, cloaking and invisible text.

Keyword stuffing – When keywords are used in too great a volume.  You will no doubt have seen this on websites where the same keyword is repeated over and over in a piece of copy or where a long list of keywords are bundled together at the bottom of a page.

Cloaking – Presenting one version of a page to the search engines and another to the visitor. If you’ve ever searched for something and found yourself surprised that the website you clicked on is for something completely different then this is probably an example of cloaking.

Invisible text – Making the background colour and the colour used for the text the same. You can only see the text if you select it so although it looks like a big open use of colour, it’s trying to trick the search engines into scanning a whole load of extra copy.

Despite it being common knowledge for years that these techniques could get your site banned, many SEO companies still use them. If you see examples of these in use by your potential online marketing agency then run a mile.

Online marketing intelligence company, Hitwise, has recently released a report showing that the number of words being typed into search engines is growing. It seems that internet users have taught themselves that the longer the keyword phrase, the more relevant the websites shown in the results.

The report, based on search engine usage in the US, shows a continuing rise in the percentage of people typing in over three keywords when using Google and the other search engines.

This is good news for smaller businesses, as one and two keyword phrases are often very competitive and dominated by larger, well funded, and well optimised competitors. Optimising your site for longer search phrases can bring in very targeted traffic and is much easier to rank highly for.

How can you start taking advantage of these “long tail keywords”? Head over to the Google keyword tool and type the your main one and two keyword phrases in your market. In the results you’ll see some of the related long tail keywords that people search on. Some of these will be much more specific to what you offer and will still have a nice level of traffic. Work out which ones are worth competing for and start optimising your web-pages, your copy and your in-bound links for these words. If you don’t know how to do that you can always call us (029 2076 6467).

AnswerMyPhone.biz, a telephone answering and message taking service, approached us to help with the promotion of their new website. The site had been designed but didn’t have much copy or many in-bound links, and as such wasn’t ranking at all well on Google or the other search engines.

What did we do?

1. We looked into the keywords that their target market were using, highlighting some niche markets that the business had not previously considered.
2. We wrote keyword rich copy for a number of key pages, including the homepage and service pages, based on the most commonly used keywords as well as the niche examples.
3. We provided advice on their on-page SEO and created internal links, descriptions and page titles based on the chosen keywords.
4. We started building links to the site from a variety of other websites including relevant and general directories.

What was the outcome?

We are pleased to say that within only a fortnight of the new copy being placed on the site we could see first page Google positions for some of their main keywords.

We are now working with the company to promote their site further and generate page one results for the rest of their chosen keywords.

Another in a long line of great internet marketing tools from Google is Insights for Search.

It allows you to see search trends for keywords across the globe. You can filter results by country and search term and it has an indicator of news related to chosen keywords, so you can see the effect the media had on search volume.

This is the kind of toy that digital marketers and webmasters play around with for hours, but is it of any use to the small business owner?

Almost certainly. It can help you identify large areas of traffic and see if the number of people looking for what you offer is growing or shrinking.

Pretend you run a magazine and website that reviews cars but you don’t really know where to best spend your time. Using the Google Insights for Search tool will allow you to see the kind of cars that people are interested in exploring further, and therefore the ones you should dedicate more space to. For example, search on “BMW” and add “Mercedes” as a second search term, filter the results to the UK in the past 12 months. The figures show that a lot more people in the UK search for information on BMW models than they do on Mercedes. You now know that, everything else being equal, reviewing BMWs would make your site appeal to a larger audience that one that reviews Mercedes.

You can use this tool to get an idea of where a market is heading and can see if your business is keeping up. Keywords surrounding Payday loans have risen almost 300% in the past 12 months. If your business offers other types of loan then is this an area that you should consider expanding into? If your business already offers Payday loans but your enquiry levels haven’t risen then shouldn’t you fire your marketing team?

One word of caution though. As the tool is still in BETA testing phase I’d take the figures with a pinch of salt and not bet my entire marketing budget on the results shown.

The number of people in the world that use the internet has surpassed 1,000,000,000. According to Comscore, a company that tracks web usage, December 2008 was the first time that one billion internet users went online within a single month. It could be as soon as 2015 that this figure exceeds two billion.

There are a number of predictions regarding the implications that this growing user base has in store for businesses. It might be worth bearing these in mind when looking at your digital marketing strategy:

E-commerce will carry on growing. It typically takes people a few years from their first internet experience to when they are confident enough to start spending online. With this in mind sales are expected to more than double from where they currently stand, as more and more users start to shop online. Many of the early adopters thought nothing of spending money on websites, no matter how they looked or worked, but the same isn’t true of the new users. To take advantage of the whole user base an e-commerce site must be user friendly, approachable and built with the needs of technophobes in mind. 

User demographics will change. In the 90’s the main internet users were people already in the world of technology, often referred to as geeks, and eager to embrace the web.  This isn’t so true these days. The number of older people browsing the internet is in the hundreds of millions and quickly growing, as is the number of younger users, with digital media a part of the curriculum in many primary schools. Another change is in the education of surfers. People without higher education and IT qualifications are becoming heavy internet users, and as services such as broadband continue getting cheaper and more widely used this will continue.

International usage shifts. It is believed that by 2015 over 85% of internet users will be from outside the US. China and India, in particular, have seen huge growth, and this doesn’t show any signs of slowing. English will start to be used less and less and foreign money will become more readily available online. Businesses that have separate websites, or pages, that target and attract people in various countries will flourish, and international sites that don’t match what local sites offer will not retain the interest, or receive the money, of surfers in that locality.

It was only a decade or so ago that in order to present and sell your products to someone from the other side of the world would have cost huge amounts of time and money. These days though you only need to find out what people are looking for and make sure your website comes up the next time they search for it. With the minimum amount of cost and fuss, technology can take care of all the time, currency and language differences that have previously plagued international trade. With a few clever tools, your website can act as a 24 hour, international salesman.

The beauty of the internet, and the reason why so many businesses use it as their main marketing avenue, is that any company, including yours, has the ability to sell to this gigantic market. Just make sure that you take the needs of the second billion users into account when trying to win the first.