We manage the pay per click advertising campaigns for a number of businesses and often see a problem with the way they have been set-up – no use of negative keywords.
Using negative match means choosing the keywords you DON’T want your ads to appear for. When running a pay per click campaign, such as Google AdWords, it is vital that you include negative keywords, especially if the keywords you are bidding on are broad or phrase matched.
Negative match will stop the advert being shown if the keyword is featured in the search query. By stopping your adverts from appearing for phrases that are not relevant, not only will you no longer be paying for clicks that you do not want, but as your overall click through rate will be higher, your advert quality score will improve. A higher quality score means you will start rising up the advert rankings without having to pay more for each click.
An example of how negative matching can help is for a business that sells DVDs. A look at the Google keyword tool shows these as the top search results for “DVD” last month:
dvd = 24900000
dvds = 5000000
dvd player = 1830000
dvd players = 1000000
dvd recorder = 823000
dvd drive = 450000
dvd for sale = 368000
dvd sale = 368000
dvd software = 301000
As you can see, a lot of the searches containing the phrase “DVD” are not made by people looking to make a purchase. Having an advert appear for the search “DVD recorder” would not be a good way for a DVD disk retailer to get the most out of their online advertising budget. By placing the keyword “recorder” as a negative, it will prevent the advert for ever appearing for this search term again.
Negative keyword match is put in place simply by placing a minus/dash symbol in front of the keywords. The initial list of negative keywords that would help this shop improve their pay per click advert performance would look like this:
-dvd player
-dvd players
-dvd recorder
-dvd drive
-dvd software
Use the Google keyword tool to find the searches that your adverts appear for and see if there are any you would rather they didn’t. Use negative match to exclude these keywords and you’ll soon start seeing an increase in click through rates and an improved return on investment.