The New York Times has recently investigated the “black hat” SEO techniques employed by large US department store, JC Penney. In an article entitled "The Dirty Little Secrets of Search," the newspaper brought in an SEO consultant to find out how JC Penney had all of a sudden leapfrogged almost all other online retailers for some very competitive, very juicy terms.

You can read the full article here but the summary is along the lines of:

• The Times and their SEO consultant spot a tonne of link building, including a lot of paid-for links.
• The Times sent Google the evidence it had collected and the leader of their Web Spam team, Matt Cutts, responded by saying "I can confirm that this violates our guidelines” and that Google would take “corrective action”.
• Google did as they promised and started placing rankings penalties on the retailers’ website which promptly saw it fall down the search rankings for numerous search terms. For “living room furniture” it went from 1st position to 68th within a matter of hours and for “Samsonite carry on luggage” it fell from 1st to 71st.
• JC Penney claims no knowledge of these practices and fires its search engine marketing firm.

This isn’t the first example of a very large brand being slapped by Google. BMW and Go Compare have both previously been penalised for over-eager SEO tactics that fell foul of Google’s guidelines. If you have bought links or are thinking of doing so then consider the fact that if the search engine is willing to upset brands of this size, then they won’t have an issue doing the same to your site.

We often take on new SEO clients who have been penalised by Google for just such practices. Unfortunately, overcoming a penalty can take considerable work and a long time. Whilst it does take longer to rank at the top with more ethical SEO campaigns, the long-term positions and peace of mind are worth the wait.