PPC Manager

Why work at Liberty?

Unlimited Annual Leave

Enhanced Maternity and Paternity Leave

Flexible hours

Dedicated Training

Private Medical Insurance


About the Role:

Reporting to the Head of Agency Performance, the Manager manages the day-to-day delivery of Liberty’s PPC services within their team and manages the resources of the wider department.

Key to your role is effective people management. Alongside Head of Agency Performance, HR and the Managing Director, you will be responsible for recruiting skilled personnel and developing those within, your team. You will be responsible for developing talent within your team and as such need to be able to encourage and motivate people, facilitate collaborative working practices, effectively delegate tasks, conduct performance reviews, and mentor individuals. You will focus on people’s strengths and find opportunities to challenge, coach and nurture people.

Working with the Head of Client Services, Head of Strategy, and the Digital Project Managers, you will be responsible for assigning new projects to members of your team based on capacity and skillset and adapting the allocation of projects and tasks each month as needed. You will support the team with the creation of 90-day plans where needed and help to set and track KPIs and project deadlines to ensure expectations are met and/or exceeded. You will monitor the progress of projects ensuring they are resourced with appropriate budgets, skills, and personnel. You will also provide ad hoc consultancy, training and strategic guidance as required.

You will work closely with the Strategic Account Management team to ensure the client’s expectations and project objectives are being appropriately set and more importantly, achieved. You will demonstrate results-focused leadership to the team and act as an escalation point for client service issues.  You will provide insight to support Senior Managers and offer strategic guidance and support to set the overall direction of accounts and to guide the growth of the accounts assigned to your team.

You will work closely with the wider management team to deliver integrated client projects. Together, you will be critical in ensuring quality and high standards from your teams by implementing our quality management system, following processes and procedures, authorising work, managing risks, and training new staff.

In relation to new business, you will (where appropriate) contribute to pitches, ensuring we understand and challenge the brief, act as a driving force on pitch preparation and delivery, from brief to pitch meeting, ensuring that the response is based on insight. Where appropriate, you will represent Liberty at events to raise Liberty’s profile and generate new business leads. In turn, Liberty offers a unique company culture, great perks, and the chance to develop your skills in an ambitious, innovative, and supportive environment.

We’ll be your
proactive partner